These are the general steps of your shopping journey with us:

1. Choose your product, add to cart, amend the quantity and select colour (where applicable)
2. Check order details
3. Confirm your shopping cart
4. Provide shipping & billing information
5. Choose payment options and finalise payment
6. You will see the payment transaction status on your screen
7. For a successful transaction, we will email you the order confirmation shortly

You will receive an email on purchase confirmation

Please email at hello@ambiascents.com or contact us at +65 8086 8841 for any further assistance.

No amendment can be done once the order and services are paid and confirmed. Please email hello@ambiascents.com or contact us at +65 8086 8841 for any further assistance.

Ambia Diffuser has a long shelf life. With proper maintenance, it can last more than 5 years.

1. Remove the diffuser head

2. Twist the bottle to reveal the reservoir bottle

3. Pour Ambia Essential Oil into the reservoir bottle

4. Put the diffuser head back into the machine

5. Turn on Power & adjust Grade button (diffusion consumption) and Timer button. You may control over smart APP

Cleaning Ambia Tower Diffuser is important to keep it running efficiently and prevent clogs or oil residue buildup. For optimal performance. it is recommended to clean every 2 to 3 months.

Here's a step-by-step guide:

What You Will Need:

- Isopropyl alcohol (91% to 95% is recommended)

- Soft cloth or cotton swabs

- Small cleaning brush (optional)

Step 1: Turn off & unplug Ambia Diffuser

Step 2: Empty the reservoir container

Step 3: Add Isopropyl Alcohol into the diffuser reservoir container. Swirl it around gently to coat the inside.

Step 4: Use the soft cotton or cotton swabs to wipe the nozzle with isopropyl alcohol.

Step 5: Plug the diffuser in and run it for 5 to 10 minutes with the alcohol inside. This will help loosen and dissolve any hardened oil.

Step 6: Unplug and wipe clean with soft cloth to wipe down any remaining residue inside the reservoir and nozzle.

Step 6: Let diffuser air dry before next use.

No. Water should not be added to Ambia Essential Oil as it is a waterless diffuser which uses Cold Air Diffusion Technology to disperse essential oils into fine mist. Adding water will negate its intended function and potentially damage the device.

Ambia Scents Diffuser is elegant and comes with soft candlelight ambient lighting lined with soft fabric design. It is has a minimalist style that appeals to all age groups. Performance & quality is excellent & easy to use. It comes with App function for adjustment on your mobile phone.

Ambia Scents is lightweight and portable (UK plug provided). It is truly silent. offers flexibility in adjustable timers and cover a large area up to 165m³. It has smart integration feature which works with smart app and appeals to tech savy consumers. It's Cold Air Diffusion technology creates fine mist which stands out for its effectiveness and quality.

Ambia Diffuser uses patent atomizer that is designed carefully to ensure it enhances the quality of your air, reduce odor and improves well-being. Cold Air Diffusion Technology is a cutting-edge technology that uses high-pressure air to convert fragrance oils into dry micro-mist of nanoparticles that are lightweight and airborne, allowing them to be disperse evenly throughout the environment.

• Ambia Diffuser Machine 1 unit
• Empty Bottle 1 unit & Atomiser 1 unit
• Power Adapter 1 unit (UK 3 pin)
• Manual 1 copy
• Gift Friendly Packaging 1x
• 1 Year Warranty
• Free delivery for orders more than $100

We offer the following types of essential oil:

1) Blue Paria (Strong Fruity Fragrance)

2) Colourful Smell (Strong woody fragrance)

3) God of Love (Strong Fruity Fragrance)

4) Marriott (Strong Floral Fragrance)

5) Miami (Middle Fruity Fragrance)

6) Park Hyatt (Light Floral Fragrance)

7) Ritz Carlton (Middle Fruity Fragrance)

8) Shangri-La (Light Floral Fragrance)

9) The Hotel (Middle Fruity Fragrance)

10) Westin (Middle Floral Fragrance)

Kindly note that oil consumption varies according to different oil viscosities.

Ambia Tower Diffuser has 3 cycle grade mode (G1, G2, G3). Based on G3 which has highest consumption rate and 6 hours per day on daily basis. On average a 120ml bottle can last 4 to 6 months base on highest consumption rate setting.

Ambia Scent Tower Diffuser is designed to work with Ambia Essential Oils. Using other brand essential oils may cause the diffuser to clog due to different oil properties. Prolonged usage with other oils may damage the diffuser nozzle tip and pump system resulting in weak diffusion and loud noise.

Note: Ambia Scents will not be responsible for damaged diffusers as a result of usage with other brands oils.

Yes, Ambia scents essential oils are made from plant based essential oil and perfume graded quality oils which are curate and design to mimic favourite hotel scents. It is 100% Non-Toxic. If you need a copy of the lab test results, please email hello@ambiascents.com

No. Ambia essential oils are designed for use with the Ambia Tower Diffuser only.

Do not apply directly on skin. If contact occurs, wash the area with soap and water.

Ambia Scents are made from selected plant extracts which is pure and has anti-bacterial, anti-fungal, anti-virus properties. It uplifts mood and provide conducive environment for every day use.

If you are pregnant, nursing, or have specific health sensitivities, we recommend checking with your doctor before using essential oils.

✔️ No Heat is required: No alteration to the oil properties thus preserving the purity and integrity of the oil for therapeutic purpose.

✔️ No Water is required: This avoids dilution, mold risk and time spent in maintenance.

✔️ Even Distribution: Scent molecules are able to be suspended longer and covers larger areas more consistently.

✔️ Eco-Friendly: Uses minimal Energy.

✔️ Longer Lasting Fragrance: The atomizer breaks the essential oil into tiny particles creating a longer, stronger

Thank you for your interest. At the moment, we do not offer self-collection as all orders are fulfilled by external logistics provider. Delivering directly to your doorstep ensures a smooth and efficient process for you. We appreciate your understanding and are here to assist if you have any other questions.

Ambia is shipped from Singapore.

Once your parcel left our warehouse, it will take approximately 2 to 3 business days for delivery within Singapore. Please reach out to our friendly customer service team at hello@ambiascents.com shall you need assistance.

For orders over SGD 100, shipping is free!

Tracking information can take 24-48 hours to update. If it's been more than 48 hours and your order still shows no movement, email us at hello@ambiascents.com